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We understand how frustrating it can be when a product you were hoping to get is out of stock. That's why we offer two options for you in this situation.

You can opt to substitute the out-of-stock product with a similar one. Our team carefully selects these substitutes to ensure they are of the same quality and increments. This way, your order can be fulfilled without any delays.

You can choose to receive store credit instead. This credit can be used towards any future purchases with us and does not expire. Our team will contact you via email to provide any updates and credit.

1. You can opt to substitute the out-of-stock product with a similar one. Our team carefully selects these substitutes to ensure they are of the same quality and increments. This way, your order can be fulfilled without any delays.

2. You can choose to receive store credit instead. This credit can be used towards any future purchases with us and does not expire. Our team will contact you via email to provide any updates and credit.

Choose to substitute an out-of-stock product or get store credit!

What if an item in my order is out of stock?

Find answers and get help from Intercom Support and Community Experts

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